# Supplier credit notes for CloudSuite Industrial

CloudSuite Industrial has supplier credit notes built in. Pulsify reads debit memo documents like invoices and flags one with a missing or unknown original invoice.

A supplier debit memo reduces what you owe a vendor, usually for returns, short deliveries or a pricing error.

## What CloudSuite Industrial does on its own

Adjustments and debit memos, tied to vouchers.

- PO-origin credits start in PO Receiving

## Setting it up in CloudSuite Industrial

Where to find it: Purchase Order Receiving (DR Return); Generate A/P Transactions (Adjustment)

1. For PO origin vouchers open Purchase Order Receiving and add the line with the DR Return box ticked.
2. Open Generate A/P Transactions and choose Adjustment.
3. Pick the voucher.
4. Post the adjustment in A/P Vouchers and Adjustments.

## Good to know in CloudSuite Industrial

- The guide warns never to enter a negative voucher to make a debit memo.
- Debit memos for PO origin bills must start in Purchasing as a DR Return in Purchase Order Receiving.
- Non PO adjustments are entered with Type = Adjustment and posted in A/P Vouchers and Adjustments.

## How to do it in CloudSuite Industrial

### How to apply a debit memo to a voucher in CloudSuite Industrial

In CloudSuite Industrial, enter the debit memo for the vendor, then allocate it to the voucher it credits. Pay the balance that is left. Full guide: https://www.pulsify.tech/how-to/apply-a-supplier-credit-note-in-infor-cloudsuite-industrial/

## What Pulsify adds

1. Forward the credit note like any invoice. Pulsify recognises it.
2. Pulsify reads it line by line and looks for the original invoice.
3. It flags a credit note with a missing, unknown or smaller original invoice.
4. On approval the credit is created in CloudSuite Industrial against the original bill.

Pulsify connects to CloudSuite Industrial. We set up the connection for you.

What Pulsify does not do:

- Check the credit is applied before the next payment run, so you do not pay the full bill.

## Common questions

### How do I credit a PO bill in CloudSuite Industrial?

Start in Purchase Order Receiving with a DR Return. Then open Generate A/P Transactions, choose Adjustment, pick the voucher and post the adjustment in A/P Vouchers and Adjustments.

### Can I enter a negative voucher as a credit?

No. The guide warns never to enter a negative voucher to make a debit memo. Use an adjustment instead.

### What about credits for bills with no PO?

Enter an adjustment with Type = Adjustment on the A/P Vouchers and Adjustments form. Only PO origin bills must start in Purchasing.

### Should a credit note go through approval?

Yes. It changes what you owe. The person who agreed the return or price fix is often the right approver.

## Sources

- https://docs.infor.com/csi/9.00.x/en-us/useradminlist/csi_Financials_User_Guide_42982.pdf
- https://docs.infor.com/csi/9.01.x/en-us/useradminlist/csbi_9.01.x_financials_user_op_sl_en-us_50331.pdf

Source: https://www.pulsify.tech/supplier-credit-notes-for-infor-cloudsuite-industrial/ (last checked 2026-10-19)