HOW-TO

How to send a progress claim or variation

Short answer

Send a progress claim that names the contract, the period, the work done to date, earlier claims, approved variations and the amount now due. Get variations approved in writing before you do the work.

Last checked

Free tool

Variation order generator

Create a variation order for extra or changed work. The contractor invoice generator builds the claim itself.

Why it matters

Contractors are paid by claim, not by one final invoice. A clear claim is paid faster. A vague claim is questioned and delayed.

Unapproved variations are a common reason work goes unpaid. Written approval before you start protects you.

The steps

  1. Read the contract. Find the claim dates, the claim form, who to send it to and the payment terms.
  2. Record the work done. Measure the percentage complete or the quantities done to date. Support it with photos or dockets.
  3. List approved variations. Add each approved variation with its number, a short description and the agreed price.
  4. Work out the claim. Contract value plus approved variations, times percentage complete, less earlier claims, less retention if the contract holds it.
  5. Write the claim. Show the contract, the claim number, the period, the work done, the amount claimed and GST. Make it a tax invoice if you are registered for GST.
  6. Check state law. Each state and territory has security of payment rules on what a claim must say and when it must be sent. Check yours before you send.
  7. Send it on time and keep proof. Send by email to the named person. Keep the sent copy.
  8. Follow the variation process. Get the client to sign a variation order before the extra work. Keep it with the claim.

Worked example

Example Concrete Pty Ltd has a A$48,000 contract with one approved variation of A$2,000. Work is 60% complete. Earlier claims total A$14,400. Retention is 5%.

LineWorkingAmount ex GST
Contract plus variation48,000 + 2,000A$50,000.00
Value of work done50,000 x 60%A$30,000.00
Less earlier claims-A$14,400.00
Claim before retention30,000 - 14,400A$15,600.00
Retention held15,600 x 5%-A$780.00
Amount payable15,600 - 780A$14,820.00

GST of A$1,560 is calculated on the claim of A$15,600. The retention schedule shows A$780 held on this claim. Check the contract for how retention and GST are treated.

Common mistakes

  • Doing variation work before it is signed.
  • Claiming without supporting records.
  • Missing the claim date in the contract.
  • Ignoring the state security of payment rules.

Next step

Use the Variation order generator first. Then see how to record retention on a subcontractor bill.

Common questions

What is a variation?

A written change to the work, scope or price in the contract.

Can I claim for work not yet done?

Only if the contract allows claims for materials or milestones. Read the contract.

Do I need a tax invoice with a claim?

If you are registered for GST, your customer needs one to claim the credit.

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