A supplier credit note reduces what you owe a supplier, usually for returns, short deliveries or a pricing error.
What SYSPRO does on its own
Credit notes and debit notes are processed against the original invoice.
What you need in SYSPRO
- Operator access to the AP Credit notes activity
- eSignatures AP Post credit note and AP Approve registered credit note if used
Setting it up in SYSPRO
Where to find it: AP Invoice Posting > Transaction type Credit note
- Open AP Invoice Posting and set Transaction type to Credit note.
- Enter the invoice number the credit applies to.
- Enter the amount, tax and ledger distribution.
- Post, or register it first and approve later.
Good to know in SYSPRO
- You can re-establish invoice details if the invoice no longer exists in AP.
- A credit note cannot be posted against an invoice that is on hold, has a manual check posted against it or has been released for payment.
- A credit note, debit note or adjustment can also be posted to an existing invoice that has been revalued.
How to do it in SYSPRO
How to apply a credit note to a supplier invoice in SYSPRO
In SYSPRO, enter the credit note for the supplier, then allocate it to the supplier invoice it credits. Pay the balance that is left.
What Pulsify adds
- Forward the credit note like any invoice. Pulsify recognises it.
- Pulsify reads it line by line and looks for the original invoice.
- It flags a credit note with a missing, unknown or smaller original invoice.
- On approval the credit is created in SYSPRO against the original bill.
Pulsify connects to SYSPRO. We set up the connection for you. More about supplier credit notes in Pulsify.
What Pulsify does not do
- Check the credit is applied before the next payment run, so you do not pay the full bill.
More help
- Supplier credit notes for Business Central
- Supplier credit notes for MYOB Acumatica
- Supplier credit notes for Sage 200
- Duplicate invoice checks for SYSPRO
- Invoice fraud checks for SYSPRO
- Line item coding for SYSPRO
- All SYSPRO how-to guides
Sources
Last checked 2026-10-19.
Common questions
Can I credit an invoice that is no longer in Accounts Payable?
Yes. The Credit note field wants the number of the invoice the credit is against. If it is gone from AP you can re-establish its details.
Can I credit an invoice that was released for payment?
No. A credit note cannot be posted against an invoice that has been released for payment, has a manual check posted or is on hold.
Are supplier credit notes approved like invoices?
Registered credit and debit notes are approved the same way as invoices, with the Approve invoice transaction and the matching operator activity.
Should a credit note go through approval?
Yes. It changes what you owe. The person who agreed the return or price fix is often the right approver.
Pulsify setup guides
Want this done for you?
Book a call to see how Pulsify handles supplier credit notes in SYSPRO.