HOW-TO

How to get bill records in by email to MYOB Acumatica

Short answer

Set up one address for bill records. Ask each vendor to send invoices there. Read and enter each one into MYOB Acumatica, with the original file attached.

Last checked

Getting bills in by email means suppliers or your team forward invoices to one address and the data is read and entered for you. What is invoice capture?

Before you start

  • AP Document Recognition Service feature (licence-dependent; not available in trial mode)
  • A system email account with Submit to Incoming Documents turned on (for email-in)

The MYOB Acumatica way

Where to find it: Incoming Documents (AP301100); Email Accounts (SM204002)

  1. Enable the AP Document Recognition Service feature (Enable/Disable Features, CS100000).
  2. On Email Accounts (SM204002) set up a system mailbox with incoming mail processing and Submit to Incoming Documents selected. PDFs attached to incoming emails are then submitted for recognition.
  3. Or open Incoming Documents (AP301100), drag a PDF into the Preview area and click Recognize.
  4. Check the recognised values (status Recognized), then create the AP bill with one click.

Limits in MYOB Acumatica

  • Uses an external recognition service. The number of recognised documents is limited by the licence.
  • Accuracy cannot be guaranteed. Files over 10 MB, or over 50 pages, may fail or recognise poorly.
  • You can still attach the original invoice to a bill by hand.

Good to know in MYOB Acumatica

  • Vendor matching uses the full-text search index, so rebuild search indexes in new setups.

The Pulsify way

  1. Each company gets its own Pulsify forwarding address. Ask suppliers to send invoices there, or forward them yourself.
  2. Pulsify reads each attachment and works out if it is an invoice, a credit note or a statement.
  3. Pulsify finds the vendor in MYOB Acumatica and codes each line.
  4. Review and approve. The bill is created in MYOB Acumatica with the file attached.

Pulsify connects to MYOB Acumatica. We set up the connection for you.

What Pulsify does not do here

  • Unknown senders can be held until an admin allows them.
  • You can also upload files or take a photo in the app.

Common mistakes

  • Not rebuilding the search indexes in a new setup, so vendor matching misses.
  • Creating the bill without checking the status Recognized and each value against the invoice.

More help

Sources

Last checked 2026-10-19. Confidence: confirmed.

Common questions

Can MYOB Acumatica read invoices from email?

Yes, with the AP Document Recognition Service feature. PDFs attached to emails in a system mailbox with Submit to Incoming Documents selected go to recognition.

Are there limits?

It uses an external recognition service and the number of documents depends on your licence. Accuracy cannot be guaranteed. Files over 10 MB or 50 pages may fail.

Can I upload without email?

Yes. Open Incoming Documents (AP301100), drag a PDF into the Preview area and click Recognize. Then create the AP bill with one click.

Can I just forward invoices to Pulsify?

Yes. Every company has its own forwarding address. Send or forward invoices there.

Pulsify setup guides

Want this done for you?

Book a call to see how Pulsify handles supplier bills in MYOB Acumatica.