MYOB ACUMATICA · DISTRIBUTION AND WHOLESALE

Supplier credit notes in MYOB Acumatica for wholesalers

Short answer

MYOB Acumatica has supplier credit notes built in. Short and damaged deliveries are routine in wholesale. Each one should produce a debit adjustment from the supplier, tied back to the original bill.

Last checked

Why it matters for wholesalers

  • A debit adjustment that is never applied reduces nothing. The bill gets paid in full and the credit sits as an open balance.
  • Returns, rebates and settlement documents look like credits but follow different rules. Mixing them loses the trail.

For wholesalers in MYOB Acumatica

  • On a released receipt on Purchase Receipts (PO302000), use Return to create a purchase return. Set Cost of Inventory Return From to Original Cost from Receipt when the supplier credits the price you paid.
  • Use Enter AP Bill on the return to create the debit adjustment, then Apply it to the open bill.
  • The Enter Landed Costs command is not available on a purchase return. If the carrier credits freight, handle that credit with its own debit adjustment.
  • A return shows an Unbilled Quantity until the debit adjustment exists. Tick Create Bill on the return if the adjustment should be made when the return is released.

What MYOB Acumatica does on its own

Debit adjustments applied to bills.

AP Register Detailed (AP622000) shows the GL batch made when the document was released.

What you need and the setup steps: Supplier credit notes for MYOB Acumatica.

Example

Example Glass Jars Pty Ltd delivers 1,000 jars. 80 arrive broken. The warehouse logs a short delivery and the supplier issues a debit adjustment for 80 jars.

LineAmountWhat the check finds
Original invoice 7730, 1,000 jars$4,000.00Paid at $4.00 a jar
Credit note CN-402, 80 jars returned-$320.00Matches the damaged quantity on the delivery docket
Net payable after credit$3,680.00Credit applied against invoice 7730

The credit is matched to invoice 7730 through the delivery docket and applied. The wholesaler pays $3,680 plus GST, not the full invoice.

Common mistakes

  • Letting the supplier issue a credit but never applying it to the invoice it belongs to.
  • Accepting a credit for a lower quantity than the damage report shows.

Step-by-step guides for MYOB Acumatica

What Pulsify adds

Pulsify reads debit adjustment documents like invoices and flags one with a missing or unknown original invoice. Pulsify connects to MYOB Acumatica. We set up the connection for you. More about supplier credit notes in Pulsify or Pulsify for wholesalers.

More help

Sources

Last checked 2026-10-19.

Common questions

What is the MYOB Acumatica process for a returned pallet of stock?

Create the return from the released receipt on Purchase Receipts, pick the cost basis, release it, then click Enter AP Bill for the debit adjustment. Apply the adjustment to the bill on Checks and Payments (AP302000). Freight credits need their own debit adjustment.

How do I make sure a short delivery produces a credit?

Book the real received quantity on the purchase receipt the same day. The difference between ordered and received is the claim. Send the docket to the supplier and ask for the credit before the bill is paid.

How do I check the credit worked?

Open Vendor Details (AP402000) and see that the supplier balance has dropped. AP Register Detailed shows the GL batch from the release.

Pulsify setup guides

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