HOW-TO

How to put a disputed purchase invoice on hold in Sage 200

Short answer

In Sage 200, keep the purchase invoice out of the payment run with a note on what is disputed and who is chasing. Tell the supplier in writing and record the credit note when it arrives.

Last checked

Putting a disputed bill on hold means stopping it from being paid while you sort out the problem with the supplier.

Before you start

  • Sage 200 Purchase Order Processing

The Sage 200 way

Where to find it: Purchase Order Processing > Order Processing > Record Purchase Invoice > Dispute Invoice

  1. In Record Purchase Invoice click Dispute Invoice.
  2. Pick a dispute Code and add an optional comment.
  3. While disputed the invoice is suspended and no postings are made.
  4. Later amend, accept, resolve with a credit note, delete or write off the invoice.

Limits in Sage 200

  • Applies to invoices recorded through POP.
  • For a supplier-wide hold, put the supplier account on hold (blocks new transactions).

The Pulsify way

  1. Forward the invoice to Pulsify. It flags price and quantity differences against the PO and possible duplicates.
  2. If you disagree with the bill, reject it with a reason. The reason is saved with the bill.
  3. When the corrected invoice or credit note arrives, forward it and approve it.

Pulsify connects to Sage 200. We set up the connection for you.

What Pulsify does not do here

  • Pulsify does not have a dispute status or a hold on payment.
  • Payment runs happen in Sage 200.

Common mistakes

  • Using Dispute Invoice for an invoice that did not go through POP.
  • Putting the whole supplier on hold when only one invoice is disputed, which blocks new transactions.

More help

Sources

Last checked 2026-10-19. Confidence: confirmed.

Common questions

How do I dispute an invoice in Sage 200?

In Purchase Order Processing > Order Processing > Record Purchase Invoice click Dispute Invoice. Pick a dispute Code and add an optional comment.

What happens while it is disputed?

The invoice is suspended and no postings are made.

How can a dispute end?

You can amend, accept, resolve with a credit note, delete or write off the invoice. For a supplier-wide hold, put the supplier account on hold, which blocks new transactions.

Does Pulsify have a hold status?

No. You can reject with a reason in Pulsify. Keep the bill out of payment runs in your accounting system.

Pulsify setup guides

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