Putting a disputed bill on hold means stopping it from being paid while you sort out the problem with the supplier.
Before you start
- Sage 300 Accounts Payable
- Security authorisation for the screen
The Sage 300 way
Where to find it: Accounts Payable > A/P Transactions > Control Payments
- Open Accounts Payable > A/P Transactions > Control Payments.
- On Single Document enter Vendor Number and Document Number, then Go.
- Set Document Status to On Hold (other values: Normal, Forced).
- To hold a whole vendor use Range of Documents, or put the vendor on hold in the vendor record.
Limits in Sage 300
- A hold stops the Create Payment Batch screen paying the invoice but does not stop you entering a check in Payment Entry.
- A vendor on hold cannot be paid at all.
The Pulsify way
- Forward the invoice to Pulsify. It flags price and quantity differences against the PO and possible duplicates.
- If you disagree with the bill, reject it with a reason. The reason is saved with the bill.
- When the corrected invoice or credit note arrives, forward it and approve it.
Pulsify connects to Sage 300. We set up the connection for you.
What Pulsify does not do here
- Pulsify does not have a dispute status or a hold on payment.
- Payment runs happen in Sage 300.
Common mistakes
- Relying on the hold while someone enters the payment by hand in Payment Entry.
- Holding one invoice at a time when the whole vendor should be held, using Range of Documents or the vendor record.
More help
- How to put a disputed purchase invoice on hold in Business Central
- How to put a disputed bill on hold in MYOB Acumatica
- How to put a disputed purchase invoice on hold in Sage 200
- How to match a vendor invoice to a purchase order in Sage 300
- How to apply a credit note to a vendor invoice in Sage 300
- All Sage 300 how-to guides
- Pulsify setup guides
Sources
Last checked 2026-10-19. Confidence: confirmed.
Common questions
Where do I put an invoice on hold?
Open Accounts Payable > A/P Transactions > Control Payments. On Single Document enter Vendor Number and Document Number, click Go and set Document Status to On Hold.
What statuses are there?
Normal, Forced and On Hold.
Does a hold stop all payment?
A hold stops the Create Payment Batch screen paying the invoice but does not stop you entering a check in Payment Entry. A vendor on hold cannot be paid at all.
Does Pulsify have a hold status?
No. You can reject with a reason in Pulsify. Keep the bill out of payment runs in your accounting system.
Pulsify setup guides
Want this done for you?
Book a call to see how Pulsify handles supplier bills in Sage 300.