HOW-TO

How to put a disputed vendor invoice on hold in Sage 300 CRE

Short answer

In Sage 300 CRE, keep the invoice out of the Select Invoices to Pay with a note on what is disputed and who is chasing. Tell the vendor in writing and record the credit invoice when it arrives.

Last checked

Putting a disputed bill on hold means stopping it from being paid while you sort out the problem with the supplier.

The Sage 300 CRE way

Where to find it: Accounts Payable > Tasks > Select Invoices to Pay

  1. Pick the vendor in the list and click Hold. Use Other > Hold Vendor to hold all current and future invoices.
  2. Click Release when ready.
  3. Or leave the invoice pending so it does not post.

Limits in Sage 300 CRE

  • Holds can sit on invoices, distributions, vendors, jobs and commitments.

The Pulsify way

  1. Forward the invoice to Pulsify. It flags price and quantity differences against the PO and possible duplicates.
  2. If you disagree with the bill, reject it with a reason. The reason is saved with the bill.
  3. When the corrected invoice or credit note arrives, forward it and approve it.

Pulsify connects to Sage 300 CRE. We set up the connection for you.

What Pulsify does not do here

  • Pulsify does not have a dispute status or a hold on payment.
  • Payment runs happen in Sage 300 CRE.

Common mistakes

  • Holding the whole vendor when only one invoice is disputed.
  • Forgetting to click Release once the dispute is settled.

More help

Sources

Last checked 2026-10-19. Confidence: partial.

Common questions

How do I stop paying one vendor's invoices?

In Select Invoices to Pay, pick the vendor and click Hold. Other > Hold Vendor holds all current and future invoices. Click Release when ready.

Can I hold an invoice without posting it?

Yes. Leave it pending so it does not post.

What else can be held?

Sage v24 release notes list hold status on vendors, jobs and commitments. Holds can sit on invoices and distributions too.

Does Pulsify have a hold status?

No. You can reject with a reason in Pulsify. Keep the bill out of payment runs in your accounting system.

Pulsify setup guides

Want this done for you?

Book a call to see how Pulsify handles supplier bills in Sage 300 CRE.